Clima laboral y rendimiento laboral de los colaboradores de la empresa Distribuidora PMA E.I.R.L., distrito de Trujillo, 2021
No Thumbnail Available
Date
2021
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Nacional de Trujillo
Abstract
En la actualidad el clima laboral es una parte fundamental las organizaciones, sin embargo, dicha importancia solo queda registrada en un papel y no en la ejecución de planes de bienestar eficaces y oportunos. La presente investigación denominada “Clima laboral y rendimiento laboral de los colaboradores de la empresa Distribuidora PMA E.I.R.L., Distrito de Trujillo, 2021”, tiene como objetivo analizar la influencia del clima laboral en el rendimiento laboral del personal de la Distribuidora PMA E.I.RL. Para llevar a cabo la investigación se hicieron uso de tres métodos, los cuales fueron el inductivo - deductivo, el analítico y el estadístico; asimismo, se hizo uso de técnicas de investigación tales como la entrevista, la encuesta y la observación. La población estuvo conformada por 350 colaboradores del cual se hizo un muestreo aleatorio dando como resultado 183 colaboradores, los cuales han participado de la encuesta y entrevistas aplicadas por la investigadora. Los resultados obtenidos nos muestran que el clima laboral de la Distribuidora PMA EIRL influye de manera negativa en el rendimiento laboral de los colaboradores evidenciándose en inadecuadas relaciones interpersonales, la deficiente comunicación, el débil liderazgo de los jefes de áreas, el deficiente cumplimiento de objetivos y el débil logro de procedimientos y actividades por parte de los colaboradores.
ABSTRACT Currently the work environment is a fundamental part of organizations, however, this importance is only registered on paper and not in the execution of effective and timely well-being plans. The present investigation called “Work environment and work performance of the employees of the company Distribuidora PMA E.I.R.L., District of Trujillo, 2021”, aims to analyze the influence of the work environment on the work performance of the staff of the Distribuidora PMA E.I.RL. To carry out the research, three methods were used, which were inductive - deductive, analytical and statistical; Likewise, research techniques such as interview, survey and observation were used. The population consisted of 350 collaborators of which a random sampling was made, resulting in 183 collaborators, who have participated in the survey and interviews applied by the researcher. The results obtained show us that the work environment of the PMA EIRL Distributor negatively influences the work performance of the collaborators, evidencing in inadequate interpersonal relationships, poor communication, weak leadership of the heads of areas, poor fulfillment of objectives and the weak achievement of procedures and activities by the collaborators.
ABSTRACT Currently the work environment is a fundamental part of organizations, however, this importance is only registered on paper and not in the execution of effective and timely well-being plans. The present investigation called “Work environment and work performance of the employees of the company Distribuidora PMA E.I.R.L., District of Trujillo, 2021”, aims to analyze the influence of the work environment on the work performance of the staff of the Distribuidora PMA E.I.RL. To carry out the research, three methods were used, which were inductive - deductive, analytical and statistical; Likewise, research techniques such as interview, survey and observation were used. The population consisted of 350 collaborators of which a random sampling was made, resulting in 183 collaborators, who have participated in the survey and interviews applied by the researcher. The results obtained show us that the work environment of the PMA EIRL Distributor negatively influences the work performance of the collaborators, evidencing in inadequate interpersonal relationships, poor communication, weak leadership of the heads of areas, poor fulfillment of objectives and the weak achievement of procedures and activities by the collaborators.
Description
Keywords
Estrés laboral, Desempeño laboral, Ambiente laboral