Motivación y desempeño laboral del personal de serenazgo de la Municipalidad Distrital de El Porvenir, Trujillo 2022
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Date
2023
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Universidad Nacional de Trujillo
Abstract
La presente investigación tuvo como finalidad analizar la influencia de la motivación en el desempeño laboral del personal de serenazgo de la Municipalidad Distrital de El Porvenir, Trujillo 2022. El universo muestral estuvo conformado por 40 serenos de la subgerencia de serenazgo de la Municipalidad Distrital de El Porvenir, siendo todos varones con un rango de edad de 19 a 45 años, también se aplicaron métodos en la investigación como el inductivo – deductivo, analítico – sintético y estadístico. Las técnicas empleadas para la recolección de datos fueron la encuesta, entrevista y observación. Posterior a la etapa de recolección y procesamiento de datos se realizó la correlación entre las variables, a través del método estadístico, evidenciando que el 52.5% del personal de serenazgo de la Municipalidad Distrital de El Porvenir presenta una alta motivación y un eficiente desempeño laboral. Así mismo se aprecia la existencia de una relación Tau B de Kendall=0.489 entre las variables de motivación y desempeño laboral, es decir existe una influencia moderada entre ambas variables de esta investigación; por lo tanto, a mayor motivación del colaborador tendrá como consecuencia el aumento moderado de su desempeño laboral. En cuanto a la significancia de p=0,000 muestra que p es menor a 0,05 lo que permite señalar que la relación es significativa, por lo tanto, se rechaza la hipótesis nula y se acepta la hipótesis alternativa.
ABSTRACT The present investigation was carried out with the purpose of analyzing the influence of motivation on the work performance of the Serenazgo personnel of the Municipalidad Distrital de El Porvenir, Trujillo 2022. The sample universe was made up of 40 night watchmen from the Sub-Management of de Serenazgo de la Municipalidad distrital de El Porvenir, all of whom were men with an age range between 19 and 45 years, four methods were also applied in the present investigation, which were the inductive - deductive, the analytical - synthetic, the statistical and the descriptive correlational. The techniques used for data collection were the survey, the interview and the observation. After the data collection and processing stage, the correlation between the variables was carried out using the statistical method, showing that 52.5% of the serenazgo personnel of the Municipalidad Distrital de El Porvenir are highly motivated and have an efficient work performance. Likewise, the existence of a relationship Tau B of Kendall=0.489 between the variables of motivation and work performance can be appreciated, that is to say, there is a moderate influence between both variables of this investigation; therefore, the higher the motivation of the collaborator, the higher the moderate increase of his work performance will be. The significance of p=0.000 shows that p is less than 0.05, which indicates that the relationship is significant; therefore, the null hypothesis is rejected and the alternative hypothesis is accepted.
ABSTRACT The present investigation was carried out with the purpose of analyzing the influence of motivation on the work performance of the Serenazgo personnel of the Municipalidad Distrital de El Porvenir, Trujillo 2022. The sample universe was made up of 40 night watchmen from the Sub-Management of de Serenazgo de la Municipalidad distrital de El Porvenir, all of whom were men with an age range between 19 and 45 years, four methods were also applied in the present investigation, which were the inductive - deductive, the analytical - synthetic, the statistical and the descriptive correlational. The techniques used for data collection were the survey, the interview and the observation. After the data collection and processing stage, the correlation between the variables was carried out using the statistical method, showing that 52.5% of the serenazgo personnel of the Municipalidad Distrital de El Porvenir are highly motivated and have an efficient work performance. Likewise, the existence of a relationship Tau B of Kendall=0.489 between the variables of motivation and work performance can be appreciated, that is to say, there is a moderate influence between both variables of this investigation; therefore, the higher the motivation of the collaborator, the higher the moderate increase of his work performance will be. The significance of p=0.000 shows that p is less than 0.05, which indicates that the relationship is significant; therefore, the null hypothesis is rejected and the alternative hypothesis is accepted.
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Keywords
Desempeño laboral, Relaciones interpersonales, Satisfacción laboral, Bienestar laboral