Síndrome de Burnout y calidad del cuidado humano de enfermería en un hospital público
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Date
2024-02-14
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Universidad Nacional de Trujillo
Abstract
El objetivo de la investigación fue determinar la relación que existe entre el Síndrome de Burnout y la calidad del cuidado humano de enfermería de las diferentes áreas del Hospital de Apoyo Chepén. Se consideró el tipo de investigación básica, de tipo correlacional, de enfoque cuantitativo y transversal. La población-muestra estuvo conformada por 60 profesionales de enfermería. Las hipótesis planteadas fueron, existe relación entre el Síndrome de Burnout y la calidad del cuidado humano de enfermería de los diferentes servicios del Hospital de Apoyo Chepén; y, no existe relación entre el Síndrome de Burnout y la calidad del cuidado humano de enfermería de los diferentes servicios del Hospital de Apoyo Chepén. Como instrumentos se aplicó una escala de las dimensiones del Síndrome de Burnout y una escala de niveles de cuidado humano de enfermería, cuyos resultados resaltantes de acuerdo a las dimensiones, en la de agotamiento emocional, el 40.0% del personal mostró un nivel moderado con relación a un nivel alto de calidad de cuidado (Tau b=-0.126, p=0.151); en la dimensión de despersonalización, el 61.7% su nivel es bajo con relación a un nivel de calidad de cuidado alto (Tau b=0.050, p=0.684); y, en la realización personal, el 48.3% presentó un nivel alto con relación a un nivel de calidad de cuidado alto (Tau b=0.076, p=0.565), por lo que se concluye que no existe relación significativa entre ambas variables
The objective of the research was to determine the relationship between Burnout Syndrome and the quality of nursing human care in the different areas of the Chepén Support Hospital. The research was considered basic, correlational, quantitative, and cross-sectional. The population-sample consisted of 60 nursing professionals. The hypotheses raised were: there is a relationship between Burnout Syndrome and the quality of nursing human care in the different services of the Chepén Support Hospital; and, there is no relationship between Burnout Syndrome and the quality of nursing human care in the different services of the Chepén Support Hospital. The instruments used were a scale of Burnout Syndrome dimensions and a scale of nursing human care levels. The notable results according to the dimensions were as follows: in the emotional exhaustion dimension, 40.0% of the staff showed a moderate level in relation to a high level of care quality (Tau b=-0.126, p=0.151); in the depersonalization dimension, 61.7% had a low level in relation to a high level of care quality (Tau b=0.050, p=0.684); and, in personal accomplishment, 48.3% presented a high level in relation to a high level of care quality (Tau b=0.076, p=0.565), leading to the conclusion that there is no significant relationship between both variables
The objective of the research was to determine the relationship between Burnout Syndrome and the quality of nursing human care in the different areas of the Chepén Support Hospital. The research was considered basic, correlational, quantitative, and cross-sectional. The population-sample consisted of 60 nursing professionals. The hypotheses raised were: there is a relationship between Burnout Syndrome and the quality of nursing human care in the different services of the Chepén Support Hospital; and, there is no relationship between Burnout Syndrome and the quality of nursing human care in the different services of the Chepén Support Hospital. The instruments used were a scale of Burnout Syndrome dimensions and a scale of nursing human care levels. The notable results according to the dimensions were as follows: in the emotional exhaustion dimension, 40.0% of the staff showed a moderate level in relation to a high level of care quality (Tau b=-0.126, p=0.151); in the depersonalization dimension, 61.7% had a low level in relation to a high level of care quality (Tau b=0.050, p=0.684); and, in personal accomplishment, 48.3% presented a high level in relation to a high level of care quality (Tau b=0.076, p=0.565), leading to the conclusion that there is no significant relationship between both variables
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Keywords
Síndrome burnout
Calidad
Cuidado
Enfermería