Burnout, mobbing y tecnoestrés en docentes que realizan enseñanza virtual en una universidad privada de Chiclayo 2023
No Thumbnail Available
Date
2025
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Nacional de Trujillo
Abstract
La presente investigación tuvo como objetivo principal determinar la relación entre las
variables Mobbing, Burnout y el Tecnoestrés, en un grupo de docentes, que realizan clases
virtuales, en una Universidad Privada de Chiclayo 2023, la investigación es básica, se ubica
en el enfoque de tipo cuantitativo, diseño no experimental, transversal y un alcance
correlacional descriptivo.
Los factores psicosociales asociados al estudio de Mobbing, burnout y el tecnoestrés es un
constructo que ha impactado en las organizaciones del mundo, post pandemia, se aplicó a la
población docente de la universidad, se tomó una muestra de 154 participantes que realizan
clases virtuales, vale precisar que dentro de la academia la actividad como docente, es una
de las funciones ocupacionales de alto riesgo y vulnerabilidad que presentan esta
problemática.
Se utilizaron tres instrumentos de medición que poseen alto nivel de confiabilidad y validez
comprobada para su aplicación: El cuestionario de Burnout de Malasch, el cuestionario de
Acoso Laboral de Iñaqui y el cuestionario de Tecnoestrés de Salanova.
Entre los principales hallazgos detectados se identificaron correlaciones que asocian las tres
variables de estudio, encontrándose relaciones positivas entre Burnout y Mobbing, asimismo
se encuentra alta asociación entre Tecnoestrés y Mobbing, empero no se ha encontrado
relación significativa entre las variables de Burnout y Tecnoestrés, asimismo se hace
ostensible la presencia de Burnout, alto nivel de Mobbing y niveles promedios de tecnoestrés
en los docentes de la muestra investigada.
Dichos resultados reflejan la gran importancia de llevar a cabo futuras investigaciones sobre
esta problemática en el sector de educación superior, así como para emprender medidas
preventivas como la planeación de una gestión educativa de los riesgos psicosociales.
The main objective of this research was to determine the relationship between the variables Mobbing, burnout and technostress in a group of teachers who carry out virtual classes, at a Private University of Chiclayo 2023, the basic research is located in the quantitative approach. non-experimental, cross-sectional design and a descriptive correlational scope The psychosocial factors associated with the study of Mobbing, burnout and technostress is a construct that has impacted organizations around the world, post pandemic, applied to the teaching population, a sample of 154 teachers who carry out virtual classes was taken, it is worth specifying that within of the academy, the activity as a teacher is one of the high-risk and vulnerable occupational functions that present this problem. Three measurement instruments that have a high level of reliability and proven validity were used for their application: Malasch's Burnout questionnaire, Iñaqui's Workplace Harassment questionnaire and Salanova's Technostress questionnaire. Among the main findings detected, correlations were identified that associate the three study variables, finding positive relationships between Burnout and Mobbing, a high association was also found between Technostress and Mobbing, however no significant relationship was found between the Burnout variables and Mobbing. Technostress, the presence of Burnout, a high level of Mobbing and average levels of technostress in the teachers of the investigated sample is also evident. These results reflect the great importance of carrying out future research on this problem in the higher education sector, as well as to undertake preventive measures such as planning educational management of psychosocial risks.
The main objective of this research was to determine the relationship between the variables Mobbing, burnout and technostress in a group of teachers who carry out virtual classes, at a Private University of Chiclayo 2023, the basic research is located in the quantitative approach. non-experimental, cross-sectional design and a descriptive correlational scope The psychosocial factors associated with the study of Mobbing, burnout and technostress is a construct that has impacted organizations around the world, post pandemic, applied to the teaching population, a sample of 154 teachers who carry out virtual classes was taken, it is worth specifying that within of the academy, the activity as a teacher is one of the high-risk and vulnerable occupational functions that present this problem. Three measurement instruments that have a high level of reliability and proven validity were used for their application: Malasch's Burnout questionnaire, Iñaqui's Workplace Harassment questionnaire and Salanova's Technostress questionnaire. Among the main findings detected, correlations were identified that associate the three study variables, finding positive relationships between Burnout and Mobbing, a high association was also found between Technostress and Mobbing, however no significant relationship was found between the Burnout variables and Mobbing. Technostress, the presence of Burnout, a high level of Mobbing and average levels of technostress in the teachers of the investigated sample is also evident. These results reflect the great importance of carrying out future research on this problem in the higher education sector, as well as to undertake preventive measures such as planning educational management of psychosocial risks.
Description
Keywords
Burnout, Mobbing, Tecnoestrés, Clases remotas