Gestión logística y su impacto en la rentabilidad en la empresa de transportes Ave Fénix SAC, distrito de Trujillo: año – 2019
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Fecha
2021
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Universidad Nacional de Trujillo
Resumen
El proyecto que se presenta, tiene como propósito analizar la Gestión Logística en la Empresa de Transportes Ave Fénix SAC, Distrito de Trujillo: Año-2019, cuyo objetivo es demostrar el impacto en la rentabilidad de la empresa, ya que la base de datos indica que la anterior gestión tenía deficiencias en el manejo del área y sus procesos; se pudo observar compras innecesarias, objetos mal codificados, falta de comunicación entre las áreas involucradas. Generando incertidumbre en el área por compras que no satisfacían necesidades de los clientes internos. Por lo que se analizará el año 2019, donde se mejoraron criterios en el proceso logístico, con enfoque en el cliente final. Para demostrar el impacto se establecerán en las diversas etapas, análisis del proceso logístico utilizando indicadores de gestión logística. Filtrando así información veraz que servirá a la empresa en la toma de decisiones. Para desarrollar la investigación se utilizará el método Dialectico-Descriptivo, aplicando cuestionarios, técnicas de recolección de datos y análisis documental; demostrando la situación actual del objeto de estudio: la gestión logística del año 2019. El diseño de contrastación de la hipótesis está basado en el diseño no experimental con verificación de un antes y un después respecto a la muestra de estudio. La conclusión principal del proyecto es que la gestión logística impacta en un 18.62% del total de los costos de ventas en la rentabilidad de la Empresa de Transportes Ave Fénix SAC, año 2019. En donde los costos logísticos permanentes disminuyeron 19% con respecto al año 2018.
ABSTRACT: The project that is presented, aims to analyze the Logistics Management in the Company of Transports Ave Fénix SAC, District of Trujillo: Year-2019, whose objective is to determine the impact on the profitability of the company, since the database indicates that the previous management had deficiencies in the management of the area and its processes; it was possible to observe unnecessary purchases, poorly coded objects, lack of communication between the areas involved. Generating uncertainty in the area by purchases that did not satisfy the needs of internal customers. Therefore, the year 2019 will be analyzed, where criteria were improved in the logistics process, with focus on the final customer. To determine the impact, analysis of the logistics process using logistics management indicators will be established at the various stages. Thus filtering truthful information that will serve the company in making decisions. To develop the research will use the Dialectic-Descriptive method, applying questionnaires, data collection techniques and documentary analysis; demonstrating the current situation of the object of study: the logistics management of 2019. The contrasting design of the hypothesis is based on the no experimental design with verification of a before and an after with respect to the study sample. The main conclusion of the project is that logistics management impacts 18.62% of total sales costs on the profitability of the Phoenix Ave Transport Company SAC, year 2019. Where permanent logistics costs decreased 19% compared to 2018.
ABSTRACT: The project that is presented, aims to analyze the Logistics Management in the Company of Transports Ave Fénix SAC, District of Trujillo: Year-2019, whose objective is to determine the impact on the profitability of the company, since the database indicates that the previous management had deficiencies in the management of the area and its processes; it was possible to observe unnecessary purchases, poorly coded objects, lack of communication between the areas involved. Generating uncertainty in the area by purchases that did not satisfy the needs of internal customers. Therefore, the year 2019 will be analyzed, where criteria were improved in the logistics process, with focus on the final customer. To determine the impact, analysis of the logistics process using logistics management indicators will be established at the various stages. Thus filtering truthful information that will serve the company in making decisions. To develop the research will use the Dialectic-Descriptive method, applying questionnaires, data collection techniques and documentary analysis; demonstrating the current situation of the object of study: the logistics management of 2019. The contrasting design of the hypothesis is based on the no experimental design with verification of a before and an after with respect to the study sample. The main conclusion of the project is that logistics management impacts 18.62% of total sales costs on the profitability of the Phoenix Ave Transport Company SAC, year 2019. Where permanent logistics costs decreased 19% compared to 2018.
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Gestión logística, Rentabilidad, Empresa de transportes