Satisfacción del Cuidado de Enfermería en el Adulto Mayor Hospitalizado - Hospital Regional Docente de Trujillo
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Date
2025-01-22
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Universidad Nacional de Trujillo
Abstract
Este estudio de investigación es de tipo descriptivo cuantitativo, transversal, no experimental, y tuvo como objetivo determinar el nivel de satisfacción de los pacientes adultos mayores con respecto a los cuidados brindados por las enfermeras que se encuentran en el servicio de hospitalización de medicina del Hospital Regional Docente de Trujillo. La muestra fue de 69 adultos mayores. Asimismo, se utilizó el instrumento Care-Q (Caring Assessment Instrument) para la recolección de información y para el procesamiento de resultados se aplicó el programa IBM SPSS STATICS (Statistical Package for the Social Sciences), los cuáles fueron presentados en tablas estadísticas simples y de doble entrada. Los resultados mostraron que el nivel de satisfacción del cuidado de enfermería en el adulto mayor fue: nivel alto con 14,5%, nivel medio con 82,6% y nivel bajo con 2,9%. En cuanto a las dimensiones accesibilidad, monitoreo, confort, se anticipa, explica y facilita, y mantiene relación de confianza, los niveles de satisfacción fueron medios en los siguientes porcentajes : 68,1%, 65,2%, 46,4%, 46,4%, 36,2%, 56,5 respectivamente
This research study is of a descriptive, quantitative, cross-sectional, non-experimental type, and its objective was to determine the level of satisfaction of elderly patients with respect to the care provided by nurses who are in the medical hospitalization service of the Trujillo Regional Teaching Hospital. The sample consisted of 69 elderly people. Likewise, the Care-Q instrument (Caring Assessment Instrument) was used for the collection of information and the IBM SPSS STATICS program (Statistical Package for the Social Sciences) was applied to process the results, which were presented in simple and double-entry statistical tables. The results showed that the level of satisfaction with nursing care in the elderly was: high level with 14.5%, medium level with 82.6% and low level with 2.9%. Regarding the dimensions of accessibility, monitoring, comfort, anticipation, explanation and facilitation, and maintaining a relationship of trust, the levels of satisfaction were average in the following percentages: 68.1%, 65.2%, 46.4%, 46.4%, 36.2%, 56.5 respectively
This research study is of a descriptive, quantitative, cross-sectional, non-experimental type, and its objective was to determine the level of satisfaction of elderly patients with respect to the care provided by nurses who are in the medical hospitalization service of the Trujillo Regional Teaching Hospital. The sample consisted of 69 elderly people. Likewise, the Care-Q instrument (Caring Assessment Instrument) was used for the collection of information and the IBM SPSS STATICS program (Statistical Package for the Social Sciences) was applied to process the results, which were presented in simple and double-entry statistical tables. The results showed that the level of satisfaction with nursing care in the elderly was: high level with 14.5%, medium level with 82.6% and low level with 2.9%. Regarding the dimensions of accessibility, monitoring, comfort, anticipation, explanation and facilitation, and maintaining a relationship of trust, the levels of satisfaction were average in the following percentages: 68.1%, 65.2%, 46.4%, 46.4%, 36.2%, 56.5 respectively
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Keywords
Enfermería
satisfacción del Paciente
Cuidado, adulto mayor