Comunicación interna y clima organizacional de los colaboradores en la empresa pesquera CFG INVESTMENT SAC, Distrito de Paracas, 2023
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Date
2024
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Universidad Nacional de Trujillo
Abstract
La presente tesis se logró realizar con la finalidad de analizar de qué manera la comunicación interna influye en el clima organizacional de los colaboradores en la empresa pesquera CFG INVESTMENT SAC, Distrito de Paracas, 2023. Se consideró el tipo de investigación aplicada, la cual se tuvo como base un diseño explicativo, se utilizaron los métodos y técnicas de la investigación cualitativa y cuantitativa, la muestra se conformó de 92 colaboradores con los cuales se aplicaron los métodos, técnicas e instrumentos de dicha investigación cualitativa y cuantitativa. De los resultados que se obtuvieron se puede percibir que la comunicación intrapersonal, la comunicación interpersonal y la comunicación institucional influye en el liderazgo, la motivación de los colaboradores en la empresa pesquera CFG INVESTMENT SAC, Distrito de Paracas. Por lo tanto, se difiere que la comunicación interna logra influir positivamente en el clima de la organización y que se recomienda que todos los empleados tengan una mejor comunicación interna, la cual se integre como emisores comunicativos a todos sus integrantes que la conforman. Finalmente, el estudio es importante porque ayudará a los directivos a comprender su posición dentro de la empresa. Los empleados también comprenderán mejor cómo los mensajes, ya sean formales o informales, viajan fuera de los límites de la empresa y hacia la sociedad. La presente tesis logra subdividirse en: I. Introducción: Realidad problemática, antecedentes, bases teóricas y marco conceptual; II. Materiales y métodos; III. Resultados; IV. Discusión; V. Conclusiones. VI. Recomendaciones; VII. Referencias bibliográficas y Anexos.
ABSTRACT This thesis was carried out with the purpose of analyzing how internal communication influences the organizational climate of the collaborators in the fishing company CFG INVESTMENT SAC, District of Paracas, 2023. The type of applied research was considered, which was based on an explanatory design, the methods and techniques of qualitative and quantitative research were used, the sample was made up of 92 collaborators with whom the methods, techniques and instruments of such qualitative and quantitative research were applied. From the results obtained it can be perceived that intrapersonal communication, interpersonal communication and institutional communication influence the leadership, motivation of employees in the fishing company CFG INVESTMENT SAC, Paracas District. Therefore, it differs that internal communication manages to positively influence the climate of the organization and that it is recommended that all employees have better internal communication, which is integrated as communicative emitters to all its members that make it up. Finally, the study is important because it will help managers understand their position within the company. Employees will also better understand how messages, whether formal or informal, travel outside the boundaries of the company and into society. This thesis is subdivided into: I. Introduction: Problematic reality, background, theoretical bases and conceptual framework; II. Materials and methods; III. Results; IV. Discussion; V. Conclusions. SAW. Recommendations; VII. Bibliographic references and Annexes.
ABSTRACT This thesis was carried out with the purpose of analyzing how internal communication influences the organizational climate of the collaborators in the fishing company CFG INVESTMENT SAC, District of Paracas, 2023. The type of applied research was considered, which was based on an explanatory design, the methods and techniques of qualitative and quantitative research were used, the sample was made up of 92 collaborators with whom the methods, techniques and instruments of such qualitative and quantitative research were applied. From the results obtained it can be perceived that intrapersonal communication, interpersonal communication and institutional communication influence the leadership, motivation of employees in the fishing company CFG INVESTMENT SAC, Paracas District. Therefore, it differs that internal communication manages to positively influence the climate of the organization and that it is recommended that all employees have better internal communication, which is integrated as communicative emitters to all its members that make it up. Finally, the study is important because it will help managers understand their position within the company. Employees will also better understand how messages, whether formal or informal, travel outside the boundaries of the company and into society. This thesis is subdivided into: I. Introduction: Problematic reality, background, theoretical bases and conceptual framework; II. Materials and methods; III. Results; IV. Discussion; V. Conclusions. SAW. Recommendations; VII. Bibliographic references and Annexes.
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Keywords
Bienestar laboral, Comunicación institucional, Satisfacción laboral