Influencia del clima organizacional en la retención del personal en la empresa TK Elevadores Perú S.A.C., 2022
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Date
2024
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Universidad Nacional de Trujillo
Abstract
La presente investigación denominada: Influencia del clima organizacional en la retención del personal en la empresa TK Elevadores Perú S.A.C., se realizó con el objetivo de analizar de qué manera influye el clima organizacional en la retención del personal. La población estuvo conformada por 174 colaboradores de la empresa a nivel nacional. Durante el trabajo de investigación se usaron los métodos: inductivo – deductivo, estadístico, descriptivo y etnográfico, los cuales permitieron comprender la relación que existe entre los indicadores y variables. Asimismo, se aplicaron técnicas para la recolección de datos como encuesta, entrevista observación y la revisión de fuentes documentales. Por otro lado, para poder entender la influencia y la relación de las variables se tomaron como referencia diversos trabajos de investigación y teorías como: la teoría de dos factores de Herzberg, la teoría de las relaciones humanas por Elton mayo, la teoría del equilibrio organizacional de Eccheverría y la teoría de la eficacia de equipos por Jackman. A partir de los resultados obtenidos se puede deducir que el clima organizacional expresado en la motivación, relaciones interpersonales, condiciones de trabajo y satisfacción influyen de manera directa a retener al personal en la empresa TK Elevadores Perú S.A.C.
ABSTRACT This research, entitled: Influence of the organisational climate on staff retention in the company TK Elevadores Perú S.A.C., was carried out with the aim of analysing the influence of the organisational climate on staff retention. The population consisted of 174 employees of the company at national level. During the research work, the following methods were used: inductive - deductive, statistical, descriptive and ethnographic, which made it possible to understand the relationship that exists between the indicators and variables. Likewise, data collection techniques such as surveys, interviews, observation and the review of documentary sources were applied. On the other hand, in order to understand the influence and relationship of the variables, several research works and theories were used as references, such as: Herzberg's two-factor theory, Elton May's theory of human relations, Eccheverría's theory of organisational equilibrium and Jackman's theory of team effectiveness. From the results obtained it can be deduced that the organisational climate expressed in motivation, interpersonal relationships, working conditions and satisfaction have a direct influence on staff retention in the company TK Elevadores Perú S.A.C.
ABSTRACT This research, entitled: Influence of the organisational climate on staff retention in the company TK Elevadores Perú S.A.C., was carried out with the aim of analysing the influence of the organisational climate on staff retention. The population consisted of 174 employees of the company at national level. During the research work, the following methods were used: inductive - deductive, statistical, descriptive and ethnographic, which made it possible to understand the relationship that exists between the indicators and variables. Likewise, data collection techniques such as surveys, interviews, observation and the review of documentary sources were applied. On the other hand, in order to understand the influence and relationship of the variables, several research works and theories were used as references, such as: Herzberg's two-factor theory, Elton May's theory of human relations, Eccheverría's theory of organisational equilibrium and Jackman's theory of team effectiveness. From the results obtained it can be deduced that the organisational climate expressed in motivation, interpersonal relationships, working conditions and satisfaction have a direct influence on staff retention in the company TK Elevadores Perú S.A.C.
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Keywords
Satisfacción laboral, Condiciones de trabajo, Desempeño laboral