Percepción de la calidad del cuidado enfermero y seguridad emocional del paciente hospital EsSalud Trujillo
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Date
2024-06-26
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Universidad Nacional de Trujillo
Abstract
A lo largo de los años, la seguridad emocional del paciente enmarcado dentro del concepto de la calidad del cuidado enfermero, ha evolucionado conforme avanza el desarrollo científico y tecnológico. Esta investigación, tiene como objetivo, analizar la relación de la percepción de la calidad del cuidado enfermero con el nivel de seguridad emocional del paciente en las dimensiones: arte del cuidado, técnica del cuidado, ambiente físico, disponibilidad del cuidado, continuidad del cuidado y resultados del cuidado. Es un estudio de tipo cuantitativo, descriptivo, de corte transversal. La muestra estuvo constituida por 60 pacientes que reúnan los requisitos de inclusión del Servicio de Emergencia del Hospital I La Esperanza; la recolección de datos se realizó a través de la aplicación de dos cuestionarios: Percepción de la Calidad del Cuidado Enfermero y sobre el Nivel de Seguridad Emocional del paciente; El análisis estadístico se realizó a través de estadísticas descriptivas e inferenciales. Como resultados, se obtuvo que, el 50% de pacientes tuvieron un nivel bajo de seguridad emocional, percibiendo baja calidad del cuidado enfermero. Además, se observó un valor tau b de Kendall de 0.436 con probabilidad 0.000 siendo altamente significativo, habiendo relación positiva entre las variables. Se concluyó que, existe relación de la percepción de la calidad del cuidado enfermero con el nivel de seguridad emocional del paciente en las dimensiones: arte del cuidado, técnica del cuidado, ambiente físico, disponibilidad del cuidado, continuidad del cuidado y resultados del cuidado
Over the years, the emotional safety of the patient, framed within the concept of quality nursing care, has evolved as scientific and technological development advances. This research aims to analyze the relationship between the perception of the quality of nursing care and the patient's level of emotional security in the dimensions: art of care, care technique, physical environment, availability of care, continuity of care and care outcomes. It is a quantitative, descriptive, cross-sectional study. The sample consisted of 60 patients who met the inclusion requirements of the Emergency Service of Hospital I La Esperanza; Data collection was carried out through the application of two questionnaires: Perception of the Quality of Nursing Care and the Level of Emotional Security of the patient; The statistical analysis was carried out through descriptive and inferential statistics. As results, it was obtained that 50% of patients had a low level of emotional security, perceiving low quality of nursing care. Furthermore, a Kendall's tau b value of 0.436 with probability 0.000 was observed, being highly significant, with a positive relationship between the variables. It was concluded that there is a relationship between the perception of the quality of nursing care and the patient's level of emotional security in the dimensions: art of care, care technique, physical environment, availability of care, continuity of care and results of care
Over the years, the emotional safety of the patient, framed within the concept of quality nursing care, has evolved as scientific and technological development advances. This research aims to analyze the relationship between the perception of the quality of nursing care and the patient's level of emotional security in the dimensions: art of care, care technique, physical environment, availability of care, continuity of care and care outcomes. It is a quantitative, descriptive, cross-sectional study. The sample consisted of 60 patients who met the inclusion requirements of the Emergency Service of Hospital I La Esperanza; Data collection was carried out through the application of two questionnaires: Perception of the Quality of Nursing Care and the Level of Emotional Security of the patient; The statistical analysis was carried out through descriptive and inferential statistics. As results, it was obtained that 50% of patients had a low level of emotional security, perceiving low quality of nursing care. Furthermore, a Kendall's tau b value of 0.436 with probability 0.000 was observed, being highly significant, with a positive relationship between the variables. It was concluded that there is a relationship between the perception of the quality of nursing care and the patient's level of emotional security in the dimensions: art of care, care technique, physical environment, availability of care, continuity of care and results of care
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Keywords
Percepción
Calidad del cuidado enfermero
Seguridad Emocional
Paciente