Clima organizacional y satisfacción laboral de los colaboradores de la Gerencia de Administración y Finanzas de la Municipalidad Distrital de El Porvenir, 2024
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Date
2024
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Universidad Nacional de Trujillo
Abstract
La investigación realizada examinó cómo el clima organizacional afectó la satisfacción laboral de los empleados en la Gerencia de Administración y Finanzas de la Municipalidad Distrital de El Porvenir en 2024. Se utilizó un enfoque metodológico inductivo-deductivo para identificar las características de los empleados y comprender cómo el clima organizacional influyó en su satisfacción laboral. Se emplearon métodos analítico-sintéticos y estadísticos, esto con una muestra de 40 colaboradores. Los resultados revelaron que el clima organizacional tuvo un impacto directo en la satisfacción laboral, mostrándose en el buen desempeño laboral, debido a la existencia de un liderazgo constante que motivó a los empleados y fomentó su compromiso con la institución, del mismo modo, un alto sentido de pertenencia donde la participación en la toma de decisiones facilitó la escucha activa. Sin embargo, a pesar de estos aspectos positivos, la falta de fidelización entre los colaboradores se atribuyó al temor a perder el empleo, adicionando un inconsistente trabajo en equipo y deficiente comunicación.
ABSTRACT The research conducted examined how organisational climate affects employees' job satisfaction in the Administration and Finance Management of the District Municipality of El Porvenir in 2024. An inductive-deductive methodological approach was used to identify employee characteristics and understand how the organisational climate influenced their job satisfaction. Analytical-synthetic and statistical methods were used with a sample of 40 employees. The results revealed that the organisational climate has a direct impact on job satisfaction, showing in good job performance, due to the existence of a constant leadership that motivated employees and encouraged their commitment to the institution, as well as a high sense of belonging where participation in decision making facilitated active listening. However, despite these positive aspects, the lack of loyalty among employees was attributed to fear of losing their jobs, in addition to inconsistent teamwork and poor communication.
ABSTRACT The research conducted examined how organisational climate affects employees' job satisfaction in the Administration and Finance Management of the District Municipality of El Porvenir in 2024. An inductive-deductive methodological approach was used to identify employee characteristics and understand how the organisational climate influenced their job satisfaction. Analytical-synthetic and statistical methods were used with a sample of 40 employees. The results revealed that the organisational climate has a direct impact on job satisfaction, showing in good job performance, due to the existence of a constant leadership that motivated employees and encouraged their commitment to the institution, as well as a high sense of belonging where participation in decision making facilitated active listening. However, despite these positive aspects, the lack of loyalty among employees was attributed to fear of losing their jobs, in addition to inconsistent teamwork and poor communication.
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Keywords
Ambiente laboral , Desempeño laboral, Sentido de pertenencia