Impacto de la logística verde en la responsabilidad social y rentabilidad de empresas de servicios de salud, Trujillo - Perú
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Date
2023
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Universidad Nacional de Trujillo
Abstract
La presente investigación tuvo como objetivo determinar de qué manera la logística
verde impacta en la responsabilidad social empresarial y rentabilidad de las empresas
de servicios de salud en la ciudad de Trujillo. Es un estudio de tipo mixto y el método
utilizado es de tipo deductivo – cuantitativo con un diseño no experimental transversaldescriptivo.
Se utilizó 5 instrumentos de los cuales 4 de ellos fueron validados por juicio
de expertos a través del coeficiente de validez de contenido: CVC; Hernández-Nieto,
2002. Las técnicas utilizadas fueron: entrevistas, encuestas y listas de chequeo.
La muestra estuvo constituida por 02 empresas priorizando los criterios de selección
como contar con una o más certificaciones de calidad, medio ambiente o seguridad y
salud en el trabajo y con una antigüedad de constitución mayor a 5 años.
Los resultados obtenidos fueron: 80.46% y 36.78% de cumplimiento de prácticas de
RSE en relación a logística verde, 100% y 75% de cumplimiento de requisitos legales
y otros aplicables en materia ambiental, 100% y 34% de cumplimiento de requisitos
según la Norma ISO 14001:2015, 76% y 52% de criterios de logística verde
incorporados en la estrategia empresarial, 86.93% y 79.07% de conciencia ambiental
en los colaboradores de las empresas A Y B respectivamente. Finalmente se obtuvo un
ahorro debido a criterios de logística verde implementados en la empresa A de S/
26,571.63 en el 2020 y S/ 23,179.71 durante el 2021.
Por lo expuesto se concluye que las prácticas de logística verde influyen positivamente
en la responsabilidad social y rentabilidad de las empresas y esto se ve influenciado por
los altos porcentajes de cumplimientos de requisitos legales, así como requisitos de la
Norma ISO 14001:2015 y el alto grado de conciencia ambiental de los colaboradores
de estas organizaciones.
The purpose of these investigation was to determine how green logistics impacts on corporate social responsibility and profitability of health service companies in the city of Trujillo. It was a mixed-type study and the method used was deductive-quantitative with a design in the transversal-descriptive-experimental. 5 instruments of the same 4 of them were used, validated by a judge of experts through the content validity coefficient: CVC; Hernández Nieto, 2002. The techniques used: interviews, survey and checklists. The sample was made up of 02 companies prioritizing the selection criteria such as having the most certifications of quality, environment or safety and health in the work and with a seniority of the mayor's constitution for 5 years. The results obtained were: 80.46% and 36.78% compliance with CSR practices in relation to green logistics, 100% and 75% compliance with legal and other applicable requirements in environmental matters, 100% and 34% compliance with requirements according to the ISO 14001:2015 Standard, 76% and 52% of green logistics criteria incorporated into the business strategy, 86.93% and 79.07% of environmental awareness among employees of companies A and B, respectively. Finally, a savings was obtained due to green logistics criteria implemented in company A of S/ 26,571.63 in 2020 and S/ 23,179.71 during 2021. From this exposition it is concluded that green logistics practices positively influence social responsibility and profitability of the companies and this is influenced by the high percentages of compliance with legal requirements, as well as the requirements of the ISO 14001:2015 Standard and the high degree of environmental awareness of the employees of these organizations.
The purpose of these investigation was to determine how green logistics impacts on corporate social responsibility and profitability of health service companies in the city of Trujillo. It was a mixed-type study and the method used was deductive-quantitative with a design in the transversal-descriptive-experimental. 5 instruments of the same 4 of them were used, validated by a judge of experts through the content validity coefficient: CVC; Hernández Nieto, 2002. The techniques used: interviews, survey and checklists. The sample was made up of 02 companies prioritizing the selection criteria such as having the most certifications of quality, environment or safety and health in the work and with a seniority of the mayor's constitution for 5 years. The results obtained were: 80.46% and 36.78% compliance with CSR practices in relation to green logistics, 100% and 75% compliance with legal and other applicable requirements in environmental matters, 100% and 34% compliance with requirements according to the ISO 14001:2015 Standard, 76% and 52% of green logistics criteria incorporated into the business strategy, 86.93% and 79.07% of environmental awareness among employees of companies A and B, respectively. Finally, a savings was obtained due to green logistics criteria implemented in company A of S/ 26,571.63 in 2020 and S/ 23,179.71 during 2021. From this exposition it is concluded that green logistics practices positively influence social responsibility and profitability of the companies and this is influenced by the high percentages of compliance with legal requirements, as well as the requirements of the ISO 14001:2015 Standard and the high degree of environmental awareness of the employees of these organizations.
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Keywords
Logística verde, Responsabilidad social, Rentabilidad