Desempeño laboral y nivel de estrés por COVID-19 en una institución pública
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Date
2024-01-08
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Universidad Nacional de Trujillo
Abstract
La presente investigación es de tipo cuantitativo, descriptivo, correlacional de corte transversal. Se realizó durante los meses de agosto del 2020 a enero del 2021, con el propósito de determinar la relación que existe entre el nivel de desempeño laboral y el nivel de estrés por COVID -19 de los trabajadores en una institución pública. El universo muestral estuvo conformado por 70 trabajadores administrativos que laboran en modalidad presencial o mixta. La información se obtuvo a través de los instrumentos válidos y confiables: el Cuestionario de Desempeño Laboral y El Inventario Sistémico Cognoscitivista (SISCO) del Estrés de Pandemia (ISEP). Los resultados fueron procesados, analizados y presentados en tablas estadísticas. Para el análisis estadístico se aplicó la prueba “chi cuadrado” y “tau c de kendall”, llegando a las siguientes conclusiones: El 47,1% de los trabajadores de una institución pública tienen un desempeño laboral bajo. El 50% de los trabajadores de una institución pública tienen un nivel de estrés alto. Existe una relación altamente significativa e inversa entre el nivel de desempeño laboral y el nivel de estrés por COVID -19 en una institución pública (p = 0,000 y Tau-c de Kendall = -0,713).
The present investigation is of a quantitative, descriptive, correlational cross-sectional type. It was carried out during the months of August 2020 to January 2021, in order to determine the relationship between the level of job performance and the level of stress due to COVID -19 of workers in a public institution. The sample universe was made up of 70 administrative workers who work in face-to-face or mixed modality. The information was obtained through valid and reliable instruments: the Labor Performance Questionnaire and the Systemic Cognitive Inventory (SISCO) of Pandemic Stress (ISEP). The results were processed, analyzed and presented in statistical tables. For the statistical analysis, the “kendall's tau c” test was applied, reaching the following conclusions: 47,1% of workers in a public institution have low job performance. 50% of workers in a public institution have a high level of stress. There is a highly significant and inverse relationship between the level of job performance and the level of stress due to COVID -19 in a public institution (p = 0,000 y Kendall's Tau-c = -0,713).
The present investigation is of a quantitative, descriptive, correlational cross-sectional type. It was carried out during the months of August 2020 to January 2021, in order to determine the relationship between the level of job performance and the level of stress due to COVID -19 of workers in a public institution. The sample universe was made up of 70 administrative workers who work in face-to-face or mixed modality. The information was obtained through valid and reliable instruments: the Labor Performance Questionnaire and the Systemic Cognitive Inventory (SISCO) of Pandemic Stress (ISEP). The results were processed, analyzed and presented in statistical tables. For the statistical analysis, the “kendall's tau c” test was applied, reaching the following conclusions: 47,1% of workers in a public institution have low job performance. 50% of workers in a public institution have a high level of stress. There is a highly significant and inverse relationship between the level of job performance and the level of stress due to COVID -19 in a public institution (p = 0,000 y Kendall's Tau-c = -0,713).
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