Percepción del paciente sobre el cuidado humanizado que brinda el profesional de enfermería en el servicio de emergencia Cajamarca
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Date
2025-03-20
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Universidad Nacional de Trujillo
Abstract
El presente estudio, de investigación fue de orientación Cuantitativo, Descriptivo, Correlacional de Corte Transversal, se realizó en pacientes que acudieron al servicio de emergencia y desastres del Hospital regional docente de Cajamarca, que se llevó a cabo en septiembre – noviembre del 2022, cuyo objetivo fue determinar la percepción del paciente sobre el cuidado humanizado que brinda el profesional de enfermería en el servicio de emergencias y desastres del Hospital regional docente de Cajamarca. Se consideró el universo muestral conformado por 118 pacientes del servicio de emergencia y desastres del Hospital regional docente de Cajamarca, del 2022. Para la recolección de datos se utilizó el instrumento denominado Comportamientos del cuidado humanizado en enfermería PCHE Clinicountry 3era versión. Los resultados señalan que el 22.88% presenta un nivel de cuidado humanizado bajo y bueno, el 54.28% regular, en la dimensión cualidades del hacer de enfermería, se evidencia que el 88.98% presenta un nivel de percepción alto, seguido del 8.47% nivel medio y 2.54% un nivel bajo, en la dimensión apertura a la comunicación enfermera- paciente el 44.92% presenta un nivel medio, seguido del 24.58% un nivel alto y 30.51% un nivel bajo y en la dimensión disposición para la atención, se evidencia que el 56.78% presenta un nivel medio, seguido del 23.73% un nivel bajo y el 19.49 un nivel de percepción alto
The present research study had a Quantitative, Descriptive, Cross-Cut Correlational orientation, it was carried out on patients who attended the emergency and disaster service of the Regional Teaching Hospital of Cajamarca, which was carried out in September - November 2022, whose objective was to determine the patient's perception of the humanized care provided by the nursing professional in the emergency and disaster service of the Regional Teaching Hospital of Cajamarca. The sample universe made up of 118 patients from the emergency and disaster service of the Regional Teaching Hospital of Cajamarca, from 2022, was considered. To collect data, the instrument called Behaviors of humanized care in nursing PCHE Clinicountry 3rd version was used. The results indicate that 22.88% present a low and good level of humanized care, 54.28% regular, in the dimension of qualities of nursing work, it is evident that 88.98% present a high level of perception, followed by 8.47% medium level. and 2.54% a low level, in the dimension openness to nurse-patient communication 44.92% present a medium level, followed by 24.58% a high level and 30.51% a low level and in the dimension willingness to care, it is evident that 56.78% present a medium level, followed by 23.73% a low level and 19.49 a high level of perception
The present research study had a Quantitative, Descriptive, Cross-Cut Correlational orientation, it was carried out on patients who attended the emergency and disaster service of the Regional Teaching Hospital of Cajamarca, which was carried out in September - November 2022, whose objective was to determine the patient's perception of the humanized care provided by the nursing professional in the emergency and disaster service of the Regional Teaching Hospital of Cajamarca. The sample universe made up of 118 patients from the emergency and disaster service of the Regional Teaching Hospital of Cajamarca, from 2022, was considered. To collect data, the instrument called Behaviors of humanized care in nursing PCHE Clinicountry 3rd version was used. The results indicate that 22.88% present a low and good level of humanized care, 54.28% regular, in the dimension of qualities of nursing work, it is evident that 88.98% present a high level of perception, followed by 8.47% medium level. and 2.54% a low level, in the dimension openness to nurse-patient communication 44.92% present a medium level, followed by 24.58% a high level and 30.51% a low level and in the dimension willingness to care, it is evident that 56.78% present a medium level, followed by 23.73% a low level and 19.49 a high level of perception
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Keywords
Percepción del paciente
cuidado humanizado
profesional de enfermería. Servicio de emergencias y desastres