Repercusión de la comunicación interna en el clima organizacional de la empresa Vecars and Trucks S.A.C., Trujillo, 2023
No Thumbnail Available
Date
2024
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Nacional de Trujillo
Abstract
El objetivo de este estudio fue determinar la repercusión de la comunicación interna en el clima organizacional de la empresa Vecars and Trucks S.A.C., Trujillo, 2023; de enfoque cuantitativo y de tipo aplicado; de diseño no experimental, transversal y explicativo, porque se determinó que existe una relación causa-efecto; la población la conforman 25 colaboradores de la empresa y la muestra fue censal; se utilizó el muestreo no probabilístico por conveniencia; para obtener la información, se aplicó la técnica de la encuesta y, como instrumento, se aplicaron dos cuestionarios en la escala de Likert; el procesamiento de datos se realizó usando el programa SPSS v-27 y para contrastar la hipótesis se aplicó la correlación de Spearman. Como resultado, se halló que para el 48% de los colaboradores, la empresa nunca informa las oportunidades para crecer laboralmente, tampoco recibe información mediante canales formales de comunicación, no existe comunicación precisa y concisa dentro de la organización y nunca informa sobre la visión y misión institucional, lo cual redunda en un clima organizacional desfavorable; esto se corrobora con los resultados hallados, siendo éstos p = 0.045, p = 0.039, p = 0.023 para los factores, vínculo, efectividad e identidad y p = 0,019 para la variable comunicación interna, al relacionárselos con el clima organizacional de la empresa. Se concluye que, en la empresa no existe un buen clima organizacional, debido a la escasa comunicación interna; y, tampoco existe una buena gestión por parte de los regentes que incremente dicha comunicación y logre mejorar la interrelación existente.
The objective of this study was to determine the impact of internal communication on the organizational climate of the company Vecars and Trucks S.A.C., Trujillo, 2023; This study was of an applied type, with a non-experimental, transversal, explanatory design and quantitative approach: there was a census sample of 25 collaborators, since the population was very small; The survey technique was applied and, as an instrument, two questionnaires on the Likert scale, with 15 questions each; In them, it was found that 48% of employees state that the company never informs about opportunities to grow at work, they never receive information from the company through formal communication channels, that there is no precise and concise communication within the organization and that the company never informs them about the institutional vision and mission, which results in an unfavorable organizational climate for those interested. This is corroborated with the results of the use of the Spearman correlation, these being p = 0.045, p = 0.039, p = 0.023 and p = 0.019 for the factors, bond, effectiveness and identity and for the internal communication variable when relating them to the climate. organizational of the company. It is concluded that there is no good organizational climate in the institution, due to the lack of internal communication; and, there is also no good management by its regents that increases said communication that improves the existing interrelation in the company.
The objective of this study was to determine the impact of internal communication on the organizational climate of the company Vecars and Trucks S.A.C., Trujillo, 2023; This study was of an applied type, with a non-experimental, transversal, explanatory design and quantitative approach: there was a census sample of 25 collaborators, since the population was very small; The survey technique was applied and, as an instrument, two questionnaires on the Likert scale, with 15 questions each; In them, it was found that 48% of employees state that the company never informs about opportunities to grow at work, they never receive information from the company through formal communication channels, that there is no precise and concise communication within the organization and that the company never informs them about the institutional vision and mission, which results in an unfavorable organizational climate for those interested. This is corroborated with the results of the use of the Spearman correlation, these being p = 0.045, p = 0.039, p = 0.023 and p = 0.019 for the factors, bond, effectiveness and identity and for the internal communication variable when relating them to the climate. organizational of the company. It is concluded that there is no good organizational climate in the institution, due to the lack of internal communication; and, there is also no good management by its regents that increases said communication that improves the existing interrelation in the company.
Description
Keywords
Comunicación, Comunicación en grupo, Calidad de la vida laboral, Organización privada, Organización y gestión