Factores motivacionales en el desempeño laboral de los colaboradores de la empresa Protección Resguardo Control S.A.C, Trujillo, 2020
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Date
2021
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Universidad Nacional de Trujillo
Abstract
La presente tesis se realizó con la finalidad de analizar la influencia de los factores motivacionales en el desempeño laboral de los agentes de seguridad la empresa protección resguardo control S.A.C de Trujillo, La Libertad en el año 2020. Se ha considerado el tipo de investigación aplicada, teniendo como base un diseño descriptivo, y, la muestra constó de 30 trabajadores de las unidades que se encuentran en la ciudad de Trujillo, con los cuales se aplicaron los métodos e instrumentos de investigación cualitativa y cuantitativa. De los resultados obtenidos se puede deducir que los factores motivacionales que viene utilizando la empresa en la actualidad influyen de manera positiva, lo cual muestra que los factores motivacionales que viene utilizando en la actualidad la gerencia de la empresa, motivan de manera significativa a los colaboradores para desarrollar sus labores y cumplir con lo que la empresa y los usuarios. Finalmente, consideramos que desde la perspectiva de Trabajo Social, es necesario proponer un plan de motivación que ayude a mejorar o reforzar la motivación de los colaboradores para lograr obtener los resultados más óptimos para la empresa. De acuerdo a ello, se propone desarrollar tres estrategias denominadas: Incentivos, Formación y Participación, estrategias que van a influir de manera positiva en la motivación del colaborador hacia el trabajo desarrollado. La presente tesis se subdivide en: I. Introducción: Realidad problemática, antecedentes, bases teóricas y marco conceptual; II. Materiales y métodos; III. Resultados; IV. Discusión; V. Conclusiones. VI. Referencias bibliográficas y Anexos.
ABSTRACT The present thesis was carried out in order to analyze the influence of motivational factors on the job performance of the security agents of the company Protección Resguardo Control S.A.C de Trujillo, La Libertad in the year 2020. The type of applied research has been considered, based on an explanatory design, and the sample consisted of 30 workers from the units located in the city of Trujillo, with whom the qualitative research methods, techniques and instruments were applied and quantitative. From the results obtained, it can be deduced that the motivational factors that the Company has been using today have a positive influence, which indicates that the motivational factors that the company's management has been using today significantly motivate employees to develop their work and comply with what the company and users. Finally, we consider that from the perspective of Social Work, it is necessary to propose a motivation plan that helps to improve or reinforce the motivation of employees to achieve the most optimal results for the company. Accordingly, it is proposed to develop three strategies called: Incentives, Training and Participation, strategies that will positively influence the employee's motivation towards the work carried out. This thesis is subdivided into: I. Introduction: Problematic reality, antecedents, theoretical bases and conceptual framework; II. Materials and methods; III. Results; IV. Discussion. V. Conclusions. SAW. Bibliographic References and Annexes.
ABSTRACT The present thesis was carried out in order to analyze the influence of motivational factors on the job performance of the security agents of the company Protección Resguardo Control S.A.C de Trujillo, La Libertad in the year 2020. The type of applied research has been considered, based on an explanatory design, and the sample consisted of 30 workers from the units located in the city of Trujillo, with whom the qualitative research methods, techniques and instruments were applied and quantitative. From the results obtained, it can be deduced that the motivational factors that the Company has been using today have a positive influence, which indicates that the motivational factors that the company's management has been using today significantly motivate employees to develop their work and comply with what the company and users. Finally, we consider that from the perspective of Social Work, it is necessary to propose a motivation plan that helps to improve or reinforce the motivation of employees to achieve the most optimal results for the company. Accordingly, it is proposed to develop three strategies called: Incentives, Training and Participation, strategies that will positively influence the employee's motivation towards the work carried out. This thesis is subdivided into: I. Introduction: Problematic reality, antecedents, theoretical bases and conceptual framework; II. Materials and methods; III. Results; IV. Discussion. V. Conclusions. SAW. Bibliographic References and Annexes.
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Keywords
Bienestar laboral , Condiciones laborales, Satisfacción laboral