Gestión de procesos para mejorar los tiempos y eficiencia de la cosecha del pimiento Piquillo en la Empresa Green Perú
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Date
2024
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Universidad Nacional de Trujillo
Abstract
Este estudio investigó la aplicación de la gestión por procesos, teniendo como propósito, formular una propuesta de mejora en los tiempos y eficiencia de la cosecha del pimiento de la variedad Arca, en la empresa Agroexportadora Green Perú S.A., Lambayeque. La investigación se llevó a cabo utilizando un enfoque aplicado y un diseño preexperimental con un solo grupo en un entorno de campo. Se recopiló información mediante encuestas y la observación. La muestra incluyó 13 empleados administrativos y 200 cosechadores. Los resultados mostraron que el diagnóstico de los procesos, reveló su uso a nivel medio (84.6%), se identificaron 12 procesos, de los cuales 3 fueron estratégicos, 4 misionales y 4 de apoyo, plasmados en el mapa de procesos. Los procesos misionales se caracterizaron considerando el alcance, proveedores, entradas, actividades, salidas, registros, riesgos, acciones e indicadores de medición. La gestión por procesos tuvo un impacto positivo en la eficiencia de los trabajadores, aumentando la producción diaria de la cosecha de pimiento de 26 a 27 sacos por persona. Concluyéndose que, la aplicación de la gestión por procesos mejoró significativa los tiempos de cosecha incrementando la eficiencia en 40 sacos por día, respaldada por la prueba de Wilcoxon con un nivel de significancia de p=0.000< 0.05.
This study investigated the application of process management, with the purpose of formulating a proposal to improve the time and efficiency of harvesting Arca variety peppers at the company Agroexportadora Green Perú S.A., Lambayeque. The research was carried out using an applied approach and a pre-experimental design with a single group in a field environment. Information was collected through surveys and observation. The sample included 13 administrative employees and 200 harvesters. The results showed that the diagnosis of the processes revealed their use at a medium level (84.6%), 12 processes were identified, of which 3 were strategic, 4 were missionary and 4 were support processes, reflected in the process map. The mission processes were characterized considering the scope, suppliers, inputs, activities, outputs, records, risks, actions and measurement indicators. Process management had a positive impact on worker efficiency, increasing daily production from 26 to 27 bags per person. It was concluded that the application of process management significantly improved harvesting times, increasing efficiency by 40 bags per day, supported by the Wilcoxon test with a significance level of p=0.000< 0.05.
This study investigated the application of process management, with the purpose of formulating a proposal to improve the time and efficiency of harvesting Arca variety peppers at the company Agroexportadora Green Perú S.A., Lambayeque. The research was carried out using an applied approach and a pre-experimental design with a single group in a field environment. Information was collected through surveys and observation. The sample included 13 administrative employees and 200 harvesters. The results showed that the diagnosis of the processes revealed their use at a medium level (84.6%), 12 processes were identified, of which 3 were strategic, 4 were missionary and 4 were support processes, reflected in the process map. The mission processes were characterized considering the scope, suppliers, inputs, activities, outputs, records, risks, actions and measurement indicators. Process management had a positive impact on worker efficiency, increasing daily production from 26 to 27 bags per person. It was concluded that the application of process management significantly improved harvesting times, increasing efficiency by 40 bags per day, supported by the Wilcoxon test with a significance level of p=0.000< 0.05.
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HUMANITIES and RELIGION::History and philosophy subjects::History subjects::History